Cancellation policy

Purchase Options & Cancellation Policy

Some WYLDER products may be available as subscriptions or pre-orders. The following terms explain how these purchases work and how they may be changed or cancelled.

Subscriptions

When you purchase a subscription, you'll receive recurring deliveries based on the frequency you select at checkout.

Your payment information is stored securely and you will be charged for each scheduled delivery unless you have chosen to pay in advance.

Subscriptions that renew automatically will continue until cancelled. You may change or cancel your subscription at any time through the subscription management link included in your order confirmation emails.

For information about returns and refunds, please see our Return & Refund Policy.

Pre-Orders

From time to time, select WYLDER products may be available for pre-order before they are ready to ship.

Payment is collected in full when your order is placed. Your order will ship once the pre-ordered item becomes available, based on the estimated timing provided on the product page.

A pre-order may be cancelled before it has shipped. Once your order has shipped, our standard Return & Refund Policy applies.

To request a pre-order cancellation before shipment, contact us at hello@wylderorganics.com with your order number.